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Valuable objects, i.e. gold, white gold, silver, gemstone, jewelry, gem, coin, banknote, bill of exchange or any other printed matter which can execute the payment to the holder, traveler’s check, or any other valuable objects are prohibited for the international express courier service (EMS).

The mentioned items can be delivered by international express courier service with insurance service (add-on). The conditions will conform to the policies of the destination country. (Ref: https://file.thailandpost.com/upload/content/_5d5cc7b79b3e1.pdf)

Airmail is a type of letter-post item in which its sheet can be folded and mailed without using an envelope. The maximum weight allowed is 2 kg. The maximum height is 110 x 220 mm. (Accuracy ±2 mm.). The minimum size allowed is 90 x 140 mm. (Accuracy ±2 mm.) and its minimum length must not be less than 1.4 times the item’s width.

The international parcel is an international delivery for general parcels. The maximum weight allowed is 30 kg. The maximum length is 1,500 mm. (on each side). The maximum length (of the longest side) combined with the girth of the package’s largest part of the other sides (not the longest side) must not exceed 3,000 mm. (Accuracy ±2 mm.).

The minimum size allowed is 90 x 140 mm. (Accuracy ±2 mm.) In the case of a tall round parcel, when its length combines with twice diameter, it must be no less than 170 mm. The longest side must be no less than 100 mm. (Accuracy ±2 mm.).

Logispost World Service is an international courier service for large parcels using air freight. The service is suitable for a parcel with a weight of between 20-200 kg. The maximum size of each side allowed is 150 x 200 x 150 cm. (Width x Length x Height). For more information on the allowed size and weight of the parcel of each service, please visit https://www.thailandpost.co.th/th/index/ (Topic: products and services)

In case the receiver has not received the parcel but the status shows that the delivery is successful, the clients can file the request for investigation through these channels:

1) https://www.thailandpost.co.th/un/form/complaints/?form_id=3

2) E-mail: [email protected]

3) Call 1545 or 0 2831 3600

4) Inbox the Facebook page “บริษัท ไปรษณีย์ไทย จำกัด” (www.facebook.com/thailandpost.co.th)

5) Post offices

In conformity with the Postal Act B.E. 2477, section 19 and section 22, prohibited items for postal delivery are as follows:

Section 19: prohibited items for postal delivery addressed in the Postal Act B.E.2477 are as follows:

19.1 Sharp object without sufficient wrapping or protection, bomb, filthy object, toxic object, living creature, object which tends to cause damage to postal items during the transit or to postal officers, unless otherwise specified by any other regulations or conditions

19.2 Postal item with any speech, mark/symbol or pattern which portrays the position of the enemy of the state or rude and obscene contents or causes the moral damage, rudeness, threat, extortion or severe vituperation or any illegal actions.

Section 22: Apart from the mentioned items on Section 19, prohibited items for postal delivery are also addressed as follows:

22.4 Banknotes

22.5 Any other items which are prohibited to import or distribute in the destination country

22.6 Documents with personal news which exchange to the other persons who are not the sender and the receiver or the persons who live with the sender or receiver

22.7 Inflammable object or any other dangerous products

22.8 Explosive device with no explosive power and any military weapons, including a hand grenade with no explosive power, a bullet casing with no explosive power and any artificial or similar objects

Moreover, in the case of parcel deposit for Airmail, according to Thailand Air Navigation Act, four items are also added as follows:

Thailand Air Navigation Act, four items are also added as follows:

1. oxidizing substances and organic peroxides
2. Gas or spray can
3. Corrosive substances
4. prohibited objects and substances in air transport, i.e. battery, device with battery installed Whoever violates any provision shall be imprisoned not more than 2 years, fined not more than 80,000 baht or both.

The clients can select services that suit the value of the parcel, its weight, height, and delivery standards.