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Valuable objects, i.e. gold, white gold, silver, gemstone, jewelry, gem, coin, banknote, bill of exchange or any other printed matter which can execute the payment to the holder, traveler’s check, or any other valuable objects are prohibited for the international express courier service (EMS).

The mentioned items can be delivered by international express courier service with insurance service (add-on). The conditions will conform to the policies of the destination country. (Ref: https://file.thailandpost.com/upload/content/_5d5cc7b79b3e1.pdf)

Delivery standards of international EMS/ AIRMAIL/ SAL/ SURFACE generally take…

• EMS 3-5 business days
• AIR 10-15 business days
• SAL 30-45 business days
• Surface 75 business days

The suggested transit time is only from estimation which considers the next day of deposit day as the first day.

The transit time may be different, depending on delivery areas, places, and deposit times. The expected transit time does not include Sunday, statutory holidays, and customs processes. For more information, please visit https://www.thailandpost.co.th/un/article_detail/product/122/927

Airmail is a type of letter-post item in which its sheet can be folded and mailed without using an envelope. The maximum weight allowed is 2 kg. The maximum height is 110 x 220 mm. (Accuracy ±2 mm.). The minimum size allowed is 90 x 140 mm. (Accuracy ±2 mm.) and its minimum length must not be less than 1.4 times the item’s width.

The international parcel is an international delivery for general parcels. The maximum weight allowed is 30 kg. The maximum length is 1,500 mm. (on each side). The maximum length (of the longest side) combined with the girth of the package’s largest part of the other sides (not the longest side) must not exceed 3,000 mm. (Accuracy ±2 mm.).

The minimum size allowed is 90 x 140 mm. (Accuracy ±2 mm.) In the case of a tall round parcel, when its length combines with twice diameter, it must be no less than 170 mm. The longest side must be no less than 100 mm. (Accuracy ±2 mm.).

Logispost World Service is an international courier service for large parcels using air freight. The service is suitable for a parcel with a weight of between 20-200 kg. The maximum size of each side allowed is 150 x 200 x 150 cm. (Width x Length x Height). For more information on the allowed size and weight of the parcel of each service, please visit https://www.thailandpost.co.th/th/index/ (Topic: products and services)

1. Registered mail: The compensation will be provided by the actual value not exceeding 1,380 baht (Deposit fee is excluded.)

2. ePacket: For international exporting, there will be no compensation for the loss or damage provided in any circumstances. However, the client can purchase the service ‘ePacket Plus’ by paying 30 baht more for extra protection for loss and damage. The compensation will be provided not exceeding 1,500 baht.

3. International parcel: The compensation will be provided by the actual value not exceeding 1,840 baht/parcel and 207 baht/kg. (Deposit fee is excluded.)

4. International express service:

• Document: The compensation will be provided by the actual value not exceeding 3,000 baht
• Package: The compensation will be provided by the actual value not exceeding 7,000 baht

5. Courier Post: The compensation from loss or damage caused by Thai Post will be provided by the actual value under the sum insured of 5,000 baht for documents and 10,000 baht for package (Merchandise). However, Thai post’s extra insurance service can be applied with the Courier Post service to receive the sum insured of 1,000 SDR/item (SDR = Special Drawing Right, an exchange rate between Thai baht and special drawing right determined by Bank of Thailand) Remarks: SDR rate can be changed each year.

In conformity with the Postal Act B.E. 2477, section 19 and section 22, prohibited items for postal delivery are as follows:

Section 19: prohibited items for postal delivery addressed in the Postal Act B.E.2477 are as follows:

19.1 Sharp object without sufficient wrapping or protection, bomb, filthy object, toxic object, living creature, object which tends to cause damage to postal items during the transit or to postal officers, unless otherwise specified by any other regulations or conditions

19.2 Postal item with any speech, mark/symbol or pattern which portrays the position of the enemy of the state or rude and obscene contents or causes the moral damage, rudeness, threat, extortion or severe vituperation or any illegal actions.

Section 22: Apart from the mentioned items on Section 19, prohibited items for postal delivery are also addressed as follows:

22.4 Banknotes

22.5 Any other items which are prohibited to import or distribute in the destination country

22.6 Documents with personal news which exchange to the other persons who are not the sender and the receiver or the persons who live with the sender or receiver

22.7 Inflammable object or any other dangerous products

22.8 Explosive device with no explosive power and any military weapons, including a hand grenade with no explosive power, a bullet casing with no explosive power and any artificial or similar objects

Moreover, in the case of parcel deposit for Airmail, according to Thailand Air Navigation Act, four items are also added as follows:

Thailand Air Navigation Act, four items are also added as follows:

1. oxidizing substances and organic peroxides
2. Gas or spray can
3. Corrosive substances
4. prohibited objects and substances in air transport, i.e. battery, device with battery installed Whoever violates any provision shall be imprisoned not more than 2 years, fined not more than 80,000 baht or both.

For each type of service has the difference in size, weight, transit speed time, compensation rate, and support services should be considered., please visit Our Services

The clients can select services that suit the value of the parcel, its weight, height, and delivery standards.

In the case of using the service with the tracking system, the clients can track&trace their items through 7 channels as follows:

1. https://international.thailandpost.com/track-status-2/

2. Inbox the Facebook page “บริษัท ไปรษณีย์ไทย จำกัด” (www.facebook.com/thailandpost.co.th)

3. Line Official: @thailandpost

4. Twitter: @Thailandpost

5. Email: [email protected]

6. THP Contact Center 1545

7. Pantip: บริษัท ไปรษณีย์ไทย จำกัด Through these channels for track&trace service, the clients need to provide deposit details, for example, parcel number, name, and address of sender and receiver, type of postal service so the process can be done quickly and successfully.