International Postal Service offers customers an international outbound service at affordable price with a maximum weight of 30 kilograms (depending on the destination country). The service comes with 2 transportation modes, by Air and by Surface. The service is suitable for those who do not need express delivery and require a variety of products packed within one package. The delivery process takes 5-25 business days depending on relevant mode used and covers 225 destination countries.
International Parcel Service
Features
ลักษณะบริการ
| Mode of transport | Air , Surface (Land/ Sea) |
| Acceptable type of contents | Document and merchandise (maximum weight 30kg.) |
| Track and Trace | ✓ |
| Signature | ✓ |
| Compensation for loss and damage | At maximum of 1,787 THB |
| Additional service | Advice of delivery (A.R.)/ Insurance (It depends on the destination countries) |
| Customs Clearance (Customs clearance is available at destination countries, given that recipients are responsible for customs duties, taxes, and fees, if any.) |
x |
| Special Goods (Articles prohibited to be transported by air, including non-hazardous liquids or batteries can be sent by surface. However, customers need to follow the terms and conditions given.) |
✓ (Only Surface transportation) |
| Service Rate |  Thailand Post’s AnnouncementSubject: International Air Parcel Post Service Rates
|
| Lists of available destinations | Click for more details. |
- The service rate is net price, no additional fees and Value Added Tax (VAT).
- Tracked service, customer can check item status 24/7 via Track & Trace application on a smartphone or on the website: www.thailandpost.co.th.
- There are 2 alternative shipping modes ( Air, Surface (Land/Sea))
- Insurance coverage can be added with a value not exceeding 1,000 SDR (approximately 40,000 THB).
Acceptance
- Prohibited items: regarding THP’s announcement are live animals, narcotics, obscene materials, explosives, banknotes, and sharp objects with no sealing.
- Item withdrawal: If a customer requests to withdraw the item, in case it has not yet been exported to the destination country, the customer must contact the Post Office counter where the item is lodged and withdrawal fees shall be applied.
- Delivery Rate Service:
- By Air : The rate will be calculated from the actual weight of the item
- By Surface : The rate will be calculated by using actual or volumetric weight whichever is higher in teams of weight will be charged for shipping. The formula for volumetric shipment is (Length x Width x Height) in centimeters, divided by 5,000. The specified service fee is per kilogram rate and the fraction of 1 kilogram shall be calculated as 1 kilogram.
| Regions | Delivery Standard (Working Days) |
| Asia | 5-12 |
| Africa | 18-22 |
| Europe | 10-18 |
| Oceania | 9-15 |
| North America | 8-14 |
| South America | 8-14 |
Remark :
- The delivery standard is excluded the posting date.
- Alterations in the delivery period may occur depending on the customs formality process in the destination countries (if any).
Due to the fact that there is a change between Thai THB and Special Drawing Rights (SDR) set by the Bank of Thailand and that Thailand Post Co., Ltd. has adjusted the equivalent figures from 1 SDR equaling 43.2231 THB to 1 SDR equivalent 44.6870 THB, effective from January 1, 2022 onwards, Thailand Post necessitates to announce a change in the compensation rates for international services as follows:
| Category of postal items | The maximum rate of compensation | |
| Per envelope/ package/ piece | Per kilogram | |
| Postal parcel service | 1,787 THB | 201 THB |
| Letter and Postal parcel service with insurance coverage | According to the insurance limit, but not more than 44,687 THB | |
Remarks
- In case of lost or totally damaged under postal custody, the sender shall be entitled to receive an indemnity, including the postage charges and special charges (if any).
- In case of partially lost or partially damage under postal custody, the sender shall be entitled to receive an indemnity, excluding the postage charges and special charges (if any).
- Indemnity shall be calculated according to the market price, of the lost or damaged of the same kind at the place and time at which the item was posted, but not exceed the maximum rate of indemnity of Thailand Post Announcement. Subject : Rate of indemnity of International Service
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