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ePacket Service is an international export service provided to support expanding international commerce and
e-commerce as the service is inexpensive and worthy and traceable. The service does not offer lost or damage compensation, however, the sender can purchase ePacket Plus Service for extra protection. The maximum weight allowed to send is 2 kg. (Exemption: U.K. – maximum weight 5 kg.) The delivery covers 46 important destination countries, such as China, South Korea, Taiwan, Hong Kong, Japan, United States, Australia, New Zealand, United Kingdom, Germany, France, Brazil, Italy, Switzerland and South Africa.

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Type of delivery
Acceptable type of package Goods Only (maximum weight 30kg.)
Status checking
Compensation for damaged or lost packages ePacket Plus
(Additional 30 bath per kilogram but not exceeding 1,500 baht)
Supporting Services Reply, Registration
Customs Clearance Customs Clearance (The customs service at the destination country will transfer the responsibility in tax fees payment to receiver.)
Special Goods (To deliver unacceptable packages via air freight, such as liquid items or batteries, the clients need to follow the conditions given)