Letter service is for documents contained and sealed in envelopes/ boxes. For documents with multiple copies in the printing process, such as books, magazines, journals, newspapers, can be sent as “Printed Matters” service. The service rate is based on weight.
- Door-to-Door delivery.
- The service rate is calculated according to the actual weight of the item.
(Not based on the volumetric, no fuel surcharge and no value-added tax (VAT) charged.)
- Acceptance
- For document in, sheet unbound or stapled.
- The maximum weight shall not exceed 2 kg.
- size
- Small item: not over 0.5 cm. thick, maximum size of 9×14 – 16.5×24.5 cm., maximum weight of 100 grams
- Large item: not over 2 cm. thick, 9×14 – 30.5×24.5 cm. at the maximum, weight, not over 500 grams.
Withdrawal from the post: if the item has not been forwarded to its destination country or delivered to the addressee, a customer can submit a request and pay the withdrawal charges to the post office where the item was sent.
Regions | Delivery Standard (Working Days) |
Asia | 7 – 10 |
Europe | 10-15 |
Africa | 12-13 |
Oceania | 8-14 |
North America | 12 – 14 |
South America | 12 – 14 |
Remark :
- The delivery standard is excluded the posting date.
- Alterations in the delivery period may occur depending on the customs formality process in the destination countries (if any).