In the case of using the service with the tracking system, the clients can track&trace their items through 7 channels as follows:
1. https://international.thailandpost.com/track-status-2/
2. Inbox the Facebook page “บริษัท ไปรษณีย์ไทย จำกัด” (www.facebook.com/thailandpost.co.th)
3. Line Official: @thailandpost
4. Twitter: @Thailandpost
5. Email: [email protected]
6. THP Contact Center 1545
7. Pantip: บริษัท ไปรษณีย์ไทย จำกัด Through these channels for track&trace service, the clients need to provide deposit details, for example, parcel number, name, and address of sender and receiver, type of postal service so the process can be done quickly and successfully.