Alteration or correction of address is the service that Thailand Post allows the sender to change the address information on the postal Item the sender has deposited and has not been delivered to the receiver yet. Moreover, the item does not contain unpermitted items that are seized or confiscated by the legal process. The conditions of the service are as follows:
- The service is available for both domestic and international posts. However, please be noted that the service is available in some countries as it may conflict with their policies. (For more information, please contact the post office you deposited or call THP Contact Center 1545)
- The sender who wishes to change the addressed information on the postal Item needs to file a request at the post office where the parcel was deposited. (Thailand Post only allows the sender with the necessity to file a request at other branches) Please present your identity document, deposit document (if any), and the example of addressed information on the parcel the sender would like to change. The alteration fee will be required: domestic 4 baht, international 25 baht.
- Regularly, after receiving the alteration to change the address information on the postal Item, the request will be sent to related parties and processed as soon as possible. However, whether the process will succeed or not, depends on the overseas destination.