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The compensation for lost and damaged item

1. Registered mail: The compensation will be provided by the actual value not exceeding 1,380 baht (Deposit fee is excluded.)

2. ePacket: For international exporting, there will be no compensation for the loss or damage provided in any circumstances. However, the client can purchase the service ‘ePacket Plus’ by paying 30 baht more for extra protection for loss and damage. The compensation will be provided not exceeding 1,500 baht.

3. International parcel: The compensation will be provided by the actual value not exceeding 1,840 baht/parcel and 207 baht/kg. (Deposit fee is excluded.)

4. International express service:

  • Document: The compensation will be provided by the actual value not exceeding 3,000 baht
  • Package: The compensation will be provided by the actual value not exceeding 7,000 baht

5. Courier Post: The compensation from loss or damage caused by Thai Post will be provided by the actual value under the sum insured of 5,000 baht for documents and 10,000 baht for package (Merchandise). However, Thai post’s extra insurance service can be applied with the Courier Post service to receive the sum insured of 1,000 SDR/item (SDR = Special Drawing Right, an exchange rate between Thai baht and special drawing right determined by Bank of Thailand) Remarks: SDR rate can be changed each year.